Orig3n Reviews
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2 customer reviews
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Orig3n
Orig3n, known for its DNA tests and health insights, is rated 1.0 out of 5. The rating reflects how health-conscious individuals and families view their experience with Orig3n. Reviews of Orig3n are verified before publication.
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2 Reviews on Orig3n
by Raul R659
May 10, 2021
****DO NOT WASTE YOUR MONEY****
****DO NOT WASTE YOUR MONEY****
At the beginning of Covid, my family and I took a couple tests each. Seemed easy enough. Loaded up the app, swabbed cheeks, registered kits , mailed them off and then waited. waited. Waited. Waited. After 3 months, No one had received ANY results.
I messaged Orig3n. ZERO help. Here we are one YEAR later. Nothing. They don't care. Possibly a scam. Please save your money
At the beginning of Covid, my family and I took a couple tests each. Seemed easy enough. Loaded up the app, swabbed cheeks, registered kits , mailed them off and then waited. waited. Waited. Waited. After 3 months, No one had received ANY results.
I messaged Orig3n. ZERO help. Here we are one YEAR later. Nothing. They don't care. Possibly a scam. Please save your money
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by Dawn Rivera
May 26, 2020
Sent my DNA kit in in Feb 2020
Sent my DNA kit in in Feb 2020. In early March they confirmed they had it and it would be ready in 4-6 wks. Well the date passed and I e-mailed them and was told it would be 6-8 wks. I waited two more weeks and e-mailed them again. The following is what I was told =
" Sofia (ORIG3N) May 11, 2020, 10:37:49 AM EDT- Hi Linda,
Apologies for the delay in response. My name is Sofia, I am the Director of Customer Success here at Orig3n. I see we received your swab on March 6th, so we have passed the six to eight-week timeline. You still have a few genes pending so I am going to request that the lab re-extract your sample to see if we can finalize your report. This means we locate your swab from our secure cold storage, re-extract and process the sample to see if it will read for those failed genes. If this fails, we may need to send you an additional swab free of charge.Best,Sofia" I then asked for the results they had and was told oh no they can not send at 40%! I asked for a refund, was told okay however this has not been sent either! Don't get your hopes up with this place, horrible place, takes your money and DNA and thats it. I STILL want a refund.
" Sofia (ORIG3N) May 11, 2020, 10:37:49 AM EDT- Hi Linda,
Apologies for the delay in response. My name is Sofia, I am the Director of Customer Success here at Orig3n. I see we received your swab on March 6th, so we have passed the six to eight-week timeline. You still have a few genes pending so I am going to request that the lab re-extract your sample to see if we can finalize your report. This means we locate your swab from our secure cold storage, re-extract and process the sample to see if it will read for those failed genes. If this fails, we may need to send you an additional swab free of charge.Best,Sofia" I then asked for the results they had and was told oh no they can not send at 40%! I asked for a refund, was told okay however this has not been sent either! Don't get your hopes up with this place, horrible place, takes your money and DNA and thats it. I STILL want a refund.
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